Category: Customer Service

Learn About Our Efforts to Ensure that People with Disabilities Can Enjoy Accessible Customer Service in Ontario

CBC’s “Marketplace” Program’s Extraordinary Coverage of Restaurant Accessibility Barriers in Ontario Shows Similar Problems as a Toronto Star Series Documented 23 Years Earlier

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Facebook: https://www.facebook.com/aodaalliance Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance TikTok @AODAAlliance     CBC’s “Marketplace” Program’s  Extraordinary Coverage of Restaurant Accessibility Barriers in Ontario Shows Similar Problems as a Toronto Star Series Documented 23 Years Earlier … Continue reading CBC’s “Marketplace” Program’s Extraordinary Coverage of Restaurant Accessibility Barriers in Ontario Shows Similar Problems as a Toronto Star Series Documented 23 Years Earlier

During National AccessAbility Week, Ontario’s Accessibility Ministry Seriously Understates Built Environment Accessibility Requirements

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Facebook: https://www.facebook.com/aodaalliance Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance TikTok @AODAAlliance   During National AccessAbility Week, Ontario’s Accessibility Ministry Seriously Understates Built Environment Accessibility Requirements   June 2, 2026   SUMMARY   In a CBC news … Continue reading During National AccessAbility Week, Ontario’s Accessibility Ministry Seriously Understates Built Environment Accessibility Requirements

CBC’s “The National” Reports on the Fact that Some Major Stadiums Don’t Limit Their Accessible Seating to Patrons with Disabilities and People Accompanying Them

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance TikTok @AODAAlliance   CBC’s “The National” Reports on the Fact that Some Major Stadiums Don’t Limit Their Accessible Seating to Patrons with Disabilities and People Accompanying Them     … Continue reading CBC’s “The National” Reports on the Fact that Some Major Stadiums Don’t Limit Their Accessible Seating to Patrons with Disabilities and People Accompanying Them

Please Tell Ontario’s Customer Service Standards Development Committee to Adopt the AODA Alliance’s Recommendations in its Final Report to the Ford Government

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance Please Tell Ontario’s Customer Service Standards Development Committee to Adopt the AODA Alliance’s Recommendations in its Final Report to the Ford Government   March 26, 2025   SUMMARY   … Continue reading Please Tell Ontario’s Customer Service Standards Development Committee to Adopt the AODA Alliance’s Recommendations in its Final Report to the Ford Government

Read the AODA Alliance’s March 20, 2025 Brief to the Customer Service Standards Development Committee on Its October 2022 Initial Report to the Ontario Minister of Accessibility

AODA Alliance Brief to the Customer Service Standards Development Committee on Its October 2022 Initial Report to the Ontario Minister of Accessibility   March 20, 2025 Contents   AODA Alliance Brief to the Customer Service Standards Development Committee on Its October 2022 Initial Report to the Ontario Minister of Accessibility. 1 Part I Introduction. 1 … Continue reading Read the AODA Alliance’s March 20, 2025 Brief to the Customer Service Standards Development Committee on Its October 2022 Initial Report to the Ontario Minister of Accessibility

AODA Alliance’s 2024 Year-End Report to Our Many Supporters

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance   AODA Alliance’s 2024 Year-End Report to Our Many Supporters   December 20, 2024   SUMMARY   This year that is quickly coming to an end is one of … Continue reading AODA Alliance’s 2024 Year-End Report to Our Many Supporters

Send the AODA Alliance Feedback on Our Draft Brief to the Customer Service Standards Development Committee on What Should Be Enacted to Tear Down Disability Barriers in Access to Goods, Services and Facilities in Ontario

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance   Send the AODA Alliance Feedback on Our Draft Brief to the Customer Service Standards Development Committee on What Should Be Enacted to Tear Down Disability Barriers in Access … Continue reading Send the AODA Alliance Feedback on Our Draft Brief to the Customer Service Standards Development Committee on What Should Be Enacted to Tear Down Disability Barriers in Access to Goods, Services and Facilities in Ontario

Read the draft AODA Alliance Brief to the Customer Service Standards Development Committee on Its October 2022 Initial Report to the Ontario Minister of Accessibility

DRAFT ONLY   AODA Alliance Brief to the Customer Service Standards Development Committee on Its October 2022 Initial Report to the Ontario Minister of Accessibility       December 19, 2024       1. Part I Introduction   1. Overview   This is the AODA Alliance’s brief to the Customer Service Standards Development Committee. … Continue reading Read the draft AODA Alliance Brief to the Customer Service Standards Development Committee on Its October 2022 Initial Report to the Ontario Minister of Accessibility

Catching Up on Recent Media Reports on Accessibility Barriers that Still Plague People with Disabilities

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance   Catching Up on Recent Media Reports on Accessibility Barriers that Still Plague People with Disabilities   December 17, 2024   SUMMARY   Amidst the blizzard of media attention … Continue reading Catching Up on Recent Media Reports on Accessibility Barriers that Still Plague People with Disabilities

Send Us Your Feedback on the New Initial Report of the Government-Appointed Customer Service Standards Development Committee

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance   Send Us Your Feedback on the New Initial Report of the Government-Appointed Customer Service Standards Development Committee   October 24, 2024   Ontarians with disabilities still face far … Continue reading Send Us Your Feedback on the New Initial Report of the Government-Appointed Customer Service Standards Development Committee

Read the Initial Report of the Customer Service Standards Development Committee which the Ford Government made public on October 10, 2024

Improving accessible customer service standards – 2024 initial recommendations report   Originally posted at https://www.ontario.ca/page/improving-accessible-customer-service-standards-2024-initial-recommendations-report Letter from the chair   The Honourable Raymond Cho Minister for Seniors and Accessibility 777 Bay Street 5th Floor, Toronto, Ontario M7A 1S5   Dear Minister,   The Customer Service Standards Development Committee has completed the first phase of our … Continue reading Read the Initial Report of the Customer Service Standards Development Committee which the Ford Government made public on October 10, 2024

Why Are There Still Disability Barriers at the Toronto International Film Festival?

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance   Why Are There Still Disability Barriers at the Toronto International Film Festival?   August 31, 2024   SUMMARY   It is absurd that in 2024, people with disabilities … Continue reading Why Are There Still Disability Barriers at the Toronto International Film Festival?

AODA Alliance 2023 Year-End Report to Our Many Supporters

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities Website: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance   AODA Alliance 2023 Year-End Report to Our Many Supporters   December 22, 2023   Overview The AODA Alliance has been around since mid 2005. 2023 was as busy … Continue reading AODA Alliance 2023 Year-End Report to Our Many Supporters

Ford Government Froze Out the AODA Alliance and Any Other Cross-Disability Coalition from Membership on the Only Two New Standards Development Committees it has Ever Appointed Under the Accessibility for Ontarians with Disabilities Act

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance YouTube: https://www.youtube.com/user/aodaalliance   Ford Government Froze Out the AODA Alliance and Any Other Cross-Disability Coalition from Membership on the Only Two New Standards Development Committees it has Ever Appointed Under the Accessibility for … Continue reading Ford Government Froze Out the AODA Alliance and Any Other Cross-Disability Coalition from Membership on the Only Two New Standards Development Committees it has Ever Appointed Under the Accessibility for Ontarians with Disabilities Act

AODA Alliance Calls for Major Reforms to Ontario Government’s Implementation and Enforcement of the Accessibility for Ontarians with Disabilities Act in its Finalized Brief to Phase 2 of the Rich Donovan AODA Independent Review

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance     June 5, 2023   On May 31, 2023, the AODA Alliance submitted its finalized brief to Phase 2 of the Rich Donovan 4th Independent Review of the implementation of the Accessibility … Continue reading AODA Alliance Calls for Major Reforms to Ontario Government’s Implementation and Enforcement of the Accessibility for Ontarians with Disabilities Act in its Finalized Brief to Phase 2 of the Rich Donovan AODA Independent Review

Read the finalized May 31, 2023 AODA Alliance Brief Submitted to Phase 2 of the Rich Donovan AODA Independent Review

Accessibility for Ontarians with Disabilities Act Alliance United for a Barrier-Free Ontario for All People with Disabilities   Website: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance     Making the Accessibility for Ontarians with Disabilities Act Fulfil Its Untapped Promise – Brief of the Accessibility for Ontarians with Disabilities Act Alliance to the Rich Donovan Fourth Independent … Continue reading Read the finalized May 31, 2023 AODA Alliance Brief Submitted to Phase 2 of the Rich Donovan AODA Independent Review

Apply to Serve on New Ontario Customer Service Standards Development Committee – and – 20 Years Ago Today, A History-Making Letter

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/ YouTube: https://www.youtube.com/user/aodaalliance   Apply to Serve on New Ontario Customer Service Standards Development Committee – and – 20 Years Ago Today, A History-Making Letter   April 7, 2023   … Continue reading Apply to Serve on New Ontario Customer Service Standards Development Committee – and – 20 Years Ago Today, A History-Making Letter

AODA Alliance Brief Urges the Rich Donovan 4th Independent Review of the AODA to Find that Government After Government Has Done a Poor Job Implementing the Accessibility for Ontarians with Disabilities Act

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities   Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   AODA Alliance Brief Urges the Rich Donovan 4th Independent Review of the AODA to Find that Government After Government Has Done a Poor Job Implementing the Accessibility … Continue reading AODA Alliance Brief Urges the Rich Donovan 4th Independent Review of the AODA to Find that Government After Government Has Done a Poor Job Implementing the Accessibility for Ontarians with Disabilities Act

4 Years Ago Today David Onley Gave the Ford Government A Scathing Report On Ontario’s Disability Barriers – We Honour Onley’s Legacy by Urging the Next Independent Review of the Disabilities Act to Reaffirm Onley’s Findings and His Unimplemented Roadmap for Reform

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities   Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   4 Years Ago Today David Onley Gave the Ford Government A Scathing Report On Ontario’s Disability Barriers – We Honour Onley’s Legacy by Urging the Next Independent … Continue reading 4 Years Ago Today David Onley Gave the Ford Government A Scathing Report On Ontario’s Disability Barriers – We Honour Onley’s Legacy by Urging the Next Independent Review of the Disabilities Act to Reaffirm Onley’s Findings and His Unimplemented Roadmap for Reform

Check Out New Captioned Video Series on how and Why to Tear Down Disability Barriers in the Education system that Impede Students with Disabilities

Accessibility for Ontarians with Disabilities Act Alliance United for a Barrier-Free Society for All People with Disabilities   Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   Check Out New Captioned Video Series on how and Why to Tear Down Disability Barriers in the Education system that Impede Students with Disabilities   December 21, 2022 … Continue reading Check Out New Captioned Video Series on how and Why to Tear Down Disability Barriers in the Education system that Impede Students with Disabilities

Clause-by-Clause Review of Bill C-22 Deferred from Yesterday to Today – and – Recent Media Reveals Accessibility Barriers that the Ford Government Hasn’t Prevented

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   Clause-by-Clause Review of Bill C-22 Deferred from Yesterday to Today – and – Recent Media Reveals Accessibility Barriers that the Ford Government Hasn’t Prevented   December 13, 2022 … Continue reading Clause-by-Clause Review of Bill C-22 Deferred from Yesterday to Today – and – Recent Media Reveals Accessibility Barriers that the Ford Government Hasn’t Prevented

Five Different Disability Barriers in the Recent Media – But Where is Premier Ford?

Accessibility for Ontarians with Disabilities Act Alliance United for a Barrier-Free Society for All People with Disabilities   Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   Five Different Disability Barriers in the Recent Media – But Where is Premier Ford?   November 18, 2022   SUMMARY   In any week, the AODA Alliance gets … Continue reading Five Different Disability Barriers in the Recent Media – But Where is Premier Ford?

Air Canada Decimates Accessibility Advocate’s Customized Wheelchair En Route to an Accessibility Conference in Israel – What Will Air Canada, the Canada Transportation Agency, and the Trudeau Government Do to Prevent These Recurring Outrages?

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   Air Canada Decimates Accessibility Advocate’s Customized Wheelchair En Route to an Accessibility Conference in Israel – What Will Air Canada, the Canada Transportation Agency, and the Trudeau Government … Continue reading Air Canada Decimates Accessibility Advocate’s Customized Wheelchair En Route to an Accessibility Conference in Israel – What Will Air Canada, the Canada Transportation Agency, and the Trudeau Government Do to Prevent These Recurring Outrages?

Re-Appointed Ontario Accessibility Minister Raymond Cho Must Get Right to Work on a Specific List of His Top Priority Duties, According to New Letter from the AODA Alliance

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   Re-Appointed Ontario Accessibility Minister Raymond Cho Must Get Right to Work on a Specific List of His Top Priority Duties, According to New Letter from the AODA Alliance … Continue reading Re-Appointed Ontario Accessibility Minister Raymond Cho Must Get Right to Work on a Specific List of His Top Priority Duties, According to New Letter from the AODA Alliance

AODA Alliance Welcomes Premier Ford to His Second Term by Listing His Job Duties as Premier to Lead Ontario to Become Accessible to Ontarians with Disabilities

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/     AODA Alliance Welcomes Premier Ford to His Second Term by Listing His Job Duties as Premier to Lead Ontario to Become Accessible to Ontarians with Disabilities   … Continue reading AODA Alliance Welcomes Premier Ford to His Second Term by Listing His Job Duties as Premier to Lead Ontario to Become Accessible to Ontarians with Disabilities

Disability Rights Advocate Files Court Application Today Against Ford Government for Discriminating Against Blind People Like Him by Only Allowing Online Renewal of an Expired Health Card if a Person Has a Driver’s License – Ontario’s Own Official Photo ID Card isn’t Accepted

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT ALLIANCE NEWS RELEASE – FOR IMMEDIATE RELEASE   Disability Rights Advocate Files Court Application Today Against Ford Government for Discriminating Against Blind People Like Him by Only Allowing Online Renewal of an Expired Health Card if a Person Has a Driver’s License – Ontario’s Own Official Photo ID Card … Continue reading Disability Rights Advocate Files Court Application Today Against Ford Government for Discriminating Against Blind People Like Him by Only Allowing Online Renewal of an Expired Health Card if a Person Has a Driver’s License – Ontario’s Own Official Photo ID Card isn’t Accepted

2022 Begins with A Blast of New Media Coverage on Different Disability Accessibility Issues

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   2022 Begins with A Blast of New Media Coverage on Different Disability Accessibility Issues   January 21, 2022   SUMMARY   2022 has begun with a diverse number … Continue reading 2022 Begins with A Blast of New Media Coverage on Different Disability Accessibility Issues

AODA Alliance’s Year-End Report on Our Advocacy Efforts in 2021

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   AODA Alliance’s Year-End Report on Our Advocacy Efforts This Year   December 24, 2021   An exhausting year is reaching its conclusion. With this, our 100th AODA Alliance … Continue reading AODA Alliance’s Year-End Report on Our Advocacy Efforts in 2021

Smorgasbord of Recent Media Coverage of Disability Barriers Shows Why the Ford Government Must Ramp Up Action to Make Ontario Accessible to 2.6 Million Ontarians with Disabilities

          Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   Smorgasbord of Recent Media Coverage of Disability Barriers Shows Why the Ford Government Must Ramp Up Action to Make Ontario Accessible to 2.6 Million Ontarians with Disabilities … Continue reading Smorgasbord of Recent Media Coverage of Disability Barriers Shows Why the Ford Government Must Ramp Up Action to Make Ontario Accessible to 2.6 Million Ontarians with Disabilities

As Omicron Surges, Ford Government Flagrantly Discriminates Against Many Ontarians with Disabilities in Access to Health Care, by Requiring A Driver’s License to Renew Ontario Health Card Online

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT ALLIANCE NEWS RELEASE – FOR IMMEDIATE RELEASE   As Omicron Surges, Ford Government Flagrantly Discriminates Against Many Ontarians with Disabilities in Access to Health Care, by Requiring A Driver’s License to Renew Ontario Health Card Online   Toronto December 20, 2021: As COVID-19 surges, the Ford Government’s online process … Continue reading As Omicron Surges, Ford Government Flagrantly Discriminates Against Many Ontarians with Disabilities in Access to Health Care, by Requiring A Driver’s License to Renew Ontario Health Card Online

What election pledges has the AODA Alliance asked Ontario’s party leaders to make in the June 2022 provincial election on disability accessibility? Read the AODA Alliance’s November 22, 2021 letter to Ontario’s party leaders.

Accessibility for Ontarians with Disabilities Act Alliance United for a Barrier-Free Society for All People with Disabilities   Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/     November 22, 2021   To: Hon. Premier Doug Ford, Premier Via Email: doug.ford@ontariopc.com Room 281, Legislative Building Queen’s Park Toronto, Ontario M7A 1A1   Andrea Horwath, Leader … Continue reading What election pledges has the AODA Alliance asked Ontario’s party leaders to make in the June 2022 provincial election on disability accessibility? Read the AODA Alliance’s November 22, 2021 letter to Ontario’s party leaders.

Due to Years of Government Foot-Dragging, Ontario Won’t Become Accessible to 2.6 Million People with Disabilities by 2025, Violating Disabilities Act

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT ALLIANCE NEWS RELEASE – FOR IMMEDIATE RELEASE   Due to Years of Government Foot-Dragging, Ontario Won’t Become Accessible to 2.6 Million People with Disabilities by 2025, Violating Disabilities Act   December 2, 2021 Toronto: Because of years of Ontario Government foot-dragging and broken promises, it is now impossible for … Continue reading Due to Years of Government Foot-Dragging, Ontario Won’t Become Accessible to 2.6 Million People with Disabilities by 2025, Violating Disabilities Act

1,000 Days Ago Today, Doug Ford’s Government Received the David Onley Report, Calling for Strong New Action to Tear Down Disability Barriers – Where Is Premier Ford When We Need His Help the Most?

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   1,000 Days Ago Today, Doug Ford’s Government Received the David Onley Report, Calling for Strong New Action to Tear Down Disability Barriers – Where Is Premier Ford When … Continue reading 1,000 Days Ago Today, Doug Ford’s Government Received the David Onley Report, Calling for Strong New Action to Tear Down Disability Barriers – Where Is Premier Ford When We Need His Help the Most?

Divisional Court Declines to Rule on Argument that Ontario’s Accessibility Minister Violated Ontario’s Disabilities Act — AODA Alliance Urges Accessibility Minister to Obey the Law He’s Mandated to Spearhead

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   Divisional Court Declines to Rule on Argument that Ontario’s Accessibility Minister Violated Ontario’s Disabilities Act — AODA Alliance Urges Accessibility Minister to Obey the Law He’s Mandated to … Continue reading Divisional Court Declines to Rule on Argument that Ontario’s Accessibility Minister Violated Ontario’s Disabilities Act — AODA Alliance Urges Accessibility Minister to Obey the Law He’s Mandated to Spearhead

A New Captioned Video Gives You a Practical Guide to the Duty to Accommodate People with Disabilities

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   A New Captioned Video Gives You a Practical Guide to the Duty to Accommodate People with Disabilities   October 6, 2021   Have you heard something about the … Continue reading A New Captioned Video Gives You a Practical Guide to the Duty to Accommodate People with Disabilities

Send Us Your Feedback on the Information and Communication Standards Development Committee’s Final Recommendations on What is Needed to Strengthen the 2011 Information and Communication Accessibility Standard, Enacted under Ontario’s Disabilities Act

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities Web: www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: www.facebook.com/aodaalliance/   Send Us Your Feedback on the Information and Communication Standards Development Committee‘s Final Recommendations on What is Needed to Strengthen the 2011 Information and Communication Accessibility Standard, Enacted … Continue reading Send Us Your Feedback on the Information and Communication Standards Development Committee’s Final Recommendations on What is Needed to Strengthen the 2011 Information and Communication Accessibility Standard, Enacted under Ontario’s Disabilities Act

Send Us Your Feedback on the AODA Alliance’s Draft Brief to the Information and Communication Standards Development Committee on Needed Improvements to the 2011 Information and Communication Accessibility Standard

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance   Send Us Your Feedback on the AODA Alliance’s Draft Brief to the Information and Communication Standards Development Committee on Needed Improvements to the 2011 Information and Communication Accessibility Standard   November 5, … Continue reading Send Us Your Feedback on the AODA Alliance’s Draft Brief to the Information and Communication Standards Development Committee on Needed Improvements to the 2011 Information and Communication Accessibility Standard

Retrospective On Progress from October 2003 to June 2018 on Disability Accessibility Under the Ontario Liberal Government of Premiers Dalton McGuinty and Kathleen Wynne

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance   Retrospective On Progress from October 2003 to June 2018 on Disability Accessibility Under the Ontario Liberal Government of Premiers Dalton McGuinty and Kathleen Wynne   June 29, 2018             SUMMARY   … Continue reading Retrospective On Progress from October 2003 to June 2018 on Disability Accessibility Under the Ontario Liberal Government of Premiers Dalton McGuinty and Kathleen Wynne

Read the May 7, 2018 AODA Alliance Brief to the Ontario Employment Standards Development Committee on Its Draft Recommendations for Revisions to the 2011 Employment Accessibility Standard

Accessibility for Ontarians with Disabilities Act Alliance United for a Barrier-Free Ontario for All People with Disabilities www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance     Brief to the Ontario Employment Standards Development Committee on Its Draft Recommendations for Revisions to the 2011 Employment Accessibility Standard   Via email at aoda.input@ontario.ca To: Laura McKeen, Chair Employment Standards Review … Continue reading Read the May 7, 2018 AODA Alliance Brief to the Ontario Employment Standards Development Committee on Its Draft Recommendations for Revisions to the 2011 Employment Accessibility Standard

AODA Alliance Writes Accessibility Minister Tracy MacCharles to Request Modest But Important Improvements to the Way Accessibility Standards are Developed Under Ontario’s Disabilities Act

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Ontario for All People with Disabilities www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance   AODA Alliance Writes Accessibility Minister Tracy MacCharles to Request Modest But Important Improvements to the Way Accessibility Standards are Developed Under Ontario’s Disabilities Act   April 23, 2018             SUMMARY   … Continue reading AODA Alliance Writes Accessibility Minister Tracy MacCharles to Request Modest But Important Improvements to the Way Accessibility Standards are Developed Under Ontario’s Disabilities Act

The Federal Government Releases Report of Its Public Consultation on What the Promised Canadians with Disabilities Act Should Include – Lots of Good Content But Some Areas Where The Federal Report Falls Short

June 13, 2017 Summary On May 29, 2017, the Federal Government released a detailed 63-page report on what its promised Canadians with Disabilities Act should include, according to the feedback the Federal Government received during its public consultation. It held public forums and roundtables across Canada, and an online survey, from the 2016 summer through … Continue reading The Federal Government Releases Report of Its Public Consultation on What the Promised Canadians with Disabilities Act Should Include – Lots of Good Content But Some Areas Where The Federal Report Falls Short

With Only One Year Until the 2018 Ontario Election Campaign, the AODA Alliance Asks Accessibility Minister Tracy MacCharles for a Detailed Update on What the Ontario Government is Doing and Plans to Do to Ensure Ontario Reaches Full Accessibility for 1.8 Million Ontarians with Disabilities by 2025

March 16, 2017 Summary The AODA Alliance has just written the Wynne Government’s lead minister responsible for leading Ontario to full accessibility by 2025, Accessibility Minister Tracy MacCharles. We ask for a detailed update on what the Government has been doing, and what it plans to do, to ensure that Ontario reaches full accessibility by … Continue reading With Only One Year Until the 2018 Ontario Election Campaign, the AODA Alliance Asks Accessibility Minister Tracy MacCharles for a Detailed Update on What the Ontario Government is Doing and Plans to Do to Ensure Ontario Reaches Full Accessibility for 1.8 Million Ontarians with Disabilities by 2025

January 31,2017 Reply Affidavit by AODA Alliance Chair David Lepofsky Filed with the Ontario Information and Privacy Commission

January 31, 2017 INFORMATION AND PRIVACY COMMISSIONER OF ONTARIO IN THE MATTER of Appeal Number PA 16-156 under the Freedom of Information and Protection of Privacy Act REPLY AFFIDAVIT OF DAVID LEPOFSKY I, David Lepofsky, CM, O. Ont., LL.B. (Osgoode Hall), LL.M. (Harvard), LL.D. (Hon. Queen’s University, University of Western Ontario, and the Law Society … Continue reading January 31,2017 Reply Affidavit by AODA Alliance Chair David Lepofsky Filed with the Ontario Information and Privacy Commission

AODA Alliance Writes Tracy MacCharles to Propose Action Priorities for Her as Both Accessibility Minister and Minister of Government and Consumer Services

January 16, 2017 SUMMARY Now that Premier Wynne has assigned Tracy MacCharles to serve as both Ontario’s Accessibility Minister and Minister of Government and Consumer Services, the AODA Alliance has written Minister MacCharles to provide a thorough list of priorities for action on accessibility in each portfolio. We set out that letter below. This new … Continue reading AODA Alliance Writes Tracy MacCharles to Propose Action Priorities for Her as Both Accessibility Minister and Minister of Government and Consumer Services

Toronto Star Reports on Wynne Government Weakening the 2007 Customer Service Accessibility Standard, and on Toronto Transit Commission Delays in Ensuring Accessibility of Public Transit in Canada’s Largest City

June 23, 2016 SUMMARY Two important Toronto Star reports this week illustrate how far Ontario falls short of the Wynne Government’s claim to be a global leader on disability accessibility. These news reports come just eight and a half years before the Accessibility for Ontarians with Disabilities Act’s mandatory 2025 deadline for the Ontario Government … Continue reading Toronto Star Reports on Wynne Government Weakening the 2007 Customer Service Accessibility Standard, and on Toronto Transit Commission Delays in Ensuring Accessibility of Public Transit in Canada’s Largest City

Premier Wynne Appoints Tracy MacCharles as Ontario’s First Minister of Accessibility for 1.8 Million Ontarians with Disabilities – Will Premier Wynne Instruct Her to Take the Actions Needed to Get Ontario Back on Schedule for Full Accessibility By 2025 – The Deadline that Ontario’s Accessibility Law Sets?

June 13, 2016 SUMMARY June 13, 2016 – Toronto: In today’s mid-term Cabinet shuffle, Ontario Premier Kathleen Wynne appointed Tracy MacCharles as Ontario’s first virtually stand-alone Accessibility Minister. This took place on the 11th anniversary of the day when Ontario’s accessibility law, the Accessibility for Ontarians with Disabilities Act (AODA), went into force. Two successive Government-appointed Independent … Continue reading Premier Wynne Appoints Tracy MacCharles as Ontario’s First Minister of Accessibility for 1.8 Million Ontarians with Disabilities – Will Premier Wynne Instruct Her to Take the Actions Needed to Get Ontario Back on Schedule for Full Accessibility By 2025 – The Deadline that Ontario’s Accessibility Law Sets?

Further Reflections on the Wynne Government’s Weakening the 2007 Customer Service Accessibility Standard and Premier Wynne’s Broken Promise Never to Weaken Protections or Provisions We’d Won In or Under the Accessibility for Ontarians with Disabilities Act

June 10, 2016 SUMMARY Several days after it revised the 2007 Customer Service Accessibility Standard, the Wynne Government has issued a broadcast email to make public its amendments to that accessibility standard. We set out that email below. We were not able to also set out below the attachments to that email, because, contrary to … Continue reading Further Reflections on the Wynne Government’s Weakening the 2007 Customer Service Accessibility Standard and Premier Wynne’s Broken Promise Never to Weaken Protections or Provisions We’d Won In or Under the Accessibility for Ontarians with Disabilities Act

A Sad Game-Changer for 1.8 Million Ontarians with Disabilities – Premier Kathleen Wynne Breaks a Solemn Written Promise She Gave to People with Disabilities While Running for Ontario Liberal Leadership, to Never Weaken Any Protections We’d Won In or Under Ontario’s Disabilities Act

June 7, 2016 SUMMARY We have reached a deeply troubling turning point along the long and arduous road to a fully accessible Ontario. Yesterday Ontario Premier Kathleen Wynne broke a fundamentally important promise she made to Ontarians with disabilities three and a half years ago, when she was running for leadership of the Ontario Liberal … Continue reading A Sad Game-Changer for 1.8 Million Ontarians with Disabilities – Premier Kathleen Wynne Breaks a Solemn Written Promise She Gave to People with Disabilities While Running for Ontario Liberal Leadership, to Never Weaken Any Protections We’d Won In or Under Ontario’s Disabilities Act

Even More Media Coverage of Problems with Accessible Customer Service in Ontario and the Wynne Government’s Failure to Take the Action that 1.8 Million Ontarians with Disabilities Need – What the Media Reported and What You Can Do to Help This Cause

April 22, 2016 SUMMARY 1. More Media Coverage on Recurring Denials of Accessible Customer Service in Ontario Recent media coverage, set out below, once again shows the harm Ontarians with disabilities must suffer, because of the Wynne Government’s ongoing failure to keep its promise to effectively enforce the Accessibility for Ontarians with Disabilities Act. This … Continue reading Even More Media Coverage of Problems with Accessible Customer Service in Ontario and the Wynne Government’s Failure to Take the Action that 1.8 Million Ontarians with Disabilities Need – What the Media Reported and What You Can Do to Help This Cause

Please Tell the Wynne Government if You Support the List of Readily-Achievable Improvements to the 2007 Customer Service Accessibility Standard that the AODA Alliance and ARCH Disability Law Centre Have Jointly Submitted to the Economic Development Minister

March 18, 2016 SUMMARY A joint March 15, 2016 brief has been submitted to Economic Development Minister Brad Duguid by the AODA Alliance and the ARCH Disability Law Centre. It lists a list of readily-achievable improvements to the 2007 Customer Service Accessibility Standard, enacted under the Accessibility for Ontarians with Disabilities Act. This proposal shows … Continue reading Please Tell the Wynne Government if You Support the List of Readily-Achievable Improvements to the 2007 Customer Service Accessibility Standard that the AODA Alliance and ARCH Disability Law Centre Have Jointly Submitted to the Economic Development Minister

Click Here to Download in MS Word Format the New March 15, 2016 Brief to the Wynne Government on Its Proposed Revisions to the 2007 Customer Service Accessibility Standard, prepared jointly Jointly by the AODA Alliance and the ARCH Disability Law Centre

Click Here to Download in MS Word Format the New March 15, 2016 Brief to the Wynne Government on Its Proposed Revisions to the 2007 Customer Service Accessibility Standard, prepared jointly Jointly by the AODA Alliance and the ARCH Disability Law Centre

Send Us Feedback on Our Latest Draft Brief to the Wynne Government on Proposed Revisions to the 2007 Customer Service Accessibility Standard — and — On YouTube, You Can Now Watch AODA Alliance Chair David Lepofsky’s March 3, 2016 Interview on The Agenda With Steve Paikin

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario March 4, 2016 SUMMARY 1. We Need Your Feedback Fast! We eagerly want your feedback on our latest draft brief to the Wynne Government on its weak proposed revisions to the already-weak 2007 Customer Service Accessibility Standard. … Continue reading Send Us Feedback on Our Latest Draft Brief to the Wynne Government on Proposed Revisions to the 2007 Customer Service Accessibility Standard — and — On YouTube, You Can Now Watch AODA Alliance Chair David Lepofsky’s March 3, 2016 Interview on The Agenda With Steve Paikin

The Wynne Government Gives the Public up to March 14, 2016 to Comment on the Text of Proposed Regulations that Would Revise Ontario Accessibility Standards – The Wynne Government Barrels Ahead with Plans to Break Kathleen Wynne’s Promise Not to Weaken Accessibility Protections

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario February 5, 2016 SUMMARY We need your help, and soon! On January 29, 2016, the Wynne Government posted online for public comment a draft of a regulation it proposes to enact under the Accessibility for Ontarians with … Continue reading The Wynne Government Gives the Public up to March 14, 2016 to Comment on the Text of Proposed Regulations that Would Revise Ontario Accessibility Standards – The Wynne Government Barrels Ahead with Plans to Break Kathleen Wynne’s Promise Not to Weaken Accessibility Protections

Wynne Government Extends Time For Feedback on Troubling Proposed changes to Accessibility Standards, But Doesn’t Publicize This Extension – and – Why Not Organize a Public Forum to Rally Grassroots Action to advocate for Disability Accessibility Like the Kingston Area Public Forum Queens University Is Hosting On January 22, 2016?

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario January 8, 2016 SUMMARY 1. There Is Still Time to Tell the Wynne Government If You Share Our Concerns with Troubling Proposed Changes to Accessibility Standards in Place in Ontario Here’s some good news: The Wynne Government … Continue reading Wynne Government Extends Time For Feedback on Troubling Proposed changes to Accessibility Standards, But Doesn’t Publicize This Extension – and – Why Not Organize a Public Forum to Rally Grassroots Action to advocate for Disability Accessibility Like the Kingston Area Public Forum Queens University Is Hosting On January 22, 2016?

Please Let the Wynne Government Know If You Support the AODA Alliance’s Finalized Submission on the Government’s Problematic Proposed Amendments to the 2007 Customer Service Accessibility Standard and the 2011 Integrated Accessibility Standards Regulation

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario December 4, 2015 SUMMARY Back on November 9, 2015, the Wynne Government posted for public comment a short summary of amendments that it proposes to make to the 2007 Customer Service Accessibility Standard and the 2011 Integrated … Continue reading Please Let the Wynne Government Know If You Support the AODA Alliance’s Finalized Submission on the Government’s Problematic Proposed Amendments to the 2007 Customer Service Accessibility Standard and the 2011 Integrated Accessibility Standards Regulation

Wynne Government Seeks Public Feedback on Its Proposals to Amend Two Accessibility Standards that Would Do Little for People with Disabilities But would Break an Important Promise to Ontarians with Disabilities – Send the AODA Alliance Your Input on Our Draft Response to the Government’s Proposals by November 27, 2015

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario November 20, 2015 SUMMARY On November 9, 2015, the Wynne Government made an important and deeply disturbing announcement. It posted online a short and problematic five-page summary of amendments it proposes to make to the 2007 Customer … Continue reading Wynne Government Seeks Public Feedback on Its Proposals to Amend Two Accessibility Standards that Would Do Little for People with Disabilities But would Break an Important Promise to Ontarians with Disabilities – Send the AODA Alliance Your Input on Our Draft Response to the Government’s Proposals by November 27, 2015

Wynne Government Commendably Announces Targeted AODA Enforcement Blitz on Workplace Barriers Aimed at Large Retail Establishments in Ontario – What Could This Mean for the Campaign to Make Ontario Fully Accessible for 1.8 Million People with Disabilities?

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario November 2, 2015 SUMMARY On October 5, 2015, the Wynne Government issued a News Release and Backgrounder announcing a targeted Accessibility for Ontarians with Disabilities Act (AODA) enforcement initiative. We set out the Government’s announcement below. What … Continue reading Wynne Government Commendably Announces Targeted AODA Enforcement Blitz on Workplace Barriers Aimed at Large Retail Establishments in Ontario – What Could This Mean for the Campaign to Make Ontario Fully Accessible for 1.8 Million People with Disabilities?

AODA Alliance Makes Public a “Reality Check” on the Wynne Government’s August 4, 2015 News Release Re the Upcoming Toronto 2015 ParaPan American Games – Government Claims on Its Accessibility Accomplishments Are Overstated

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario August 5, 2015 Summary In an August 4, 2015 news release (set out at the end of this Update), the Wynne Government claims that the upcoming Toronto 2015 ParaPan American Games will be “The Most Accessible Parapan … Continue reading AODA Alliance Makes Public a “Reality Check” on the Wynne Government’s August 4, 2015 News Release Re the Upcoming Toronto 2015 ParaPan American Games – Government Claims on Its Accessibility Accomplishments Are Overstated

Yet More Proof that the Wynne Government is Inexcusably Doing Nothing to Get More Restaurants, Stores and Other Tourism/Hospitality Services to Become Accessible to Customers with Disabilities Before the Toronto 2015 Pan/ParaPan American Games – And – More News on Accessibility and the Toronto 2015 Games

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario June 15, 2015 Summary When a government spends huge amounts on an international sport competition like the Toronto 2015 Pan/ ParaPan American Games, the public wants a long-term return on its investment. The long-term improvements left behind … Continue reading Yet More Proof that the Wynne Government is Inexcusably Doing Nothing to Get More Restaurants, Stores and Other Tourism/Hospitality Services to Become Accessible to Customers with Disabilities Before the Toronto 2015 Pan/ParaPan American Games – And – More News on Accessibility and the Toronto 2015 Games

NDP MPP Percy Hatfield Introduces a Private Member’s Bill into the Ontario Legislature to Make it Easier for Businesses to Make Their Premises Accessible to Customers and Employees with Disabilities

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario June 3, 2015 Summary Here’s more news on a busy day on the accessibility front. As a great way to help advance the cause of accessibility for people with disabilities during this National Access Awareness Week, and … Continue reading NDP MPP Percy Hatfield Introduces a Private Member’s Bill into the Ontario Legislature to Make it Easier for Businesses to Make Their Premises Accessible to Customers and Employees with Disabilities

Part 2 of the AODA Alliance’s Detailed Analysis of the Final Report of the Mayo Moran Independent Review of the Implementation and Enforcement of the Accessibility for Ontarians with Disabilities Act – Major Recommendations in the Moran Report that We Do Not Support

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario May 1, 2015 Part 2: Major Findings and Recommendations in the Moran Report that We Do Not Support OVERVIEW AND SUMMARY In September 2013, the Ontario Government appointed Professor Mayo Moran to conduct a mandatory Independent Review … Continue reading Part 2 of the AODA Alliance’s Detailed Analysis of the Final Report of the Mayo Moran Independent Review of the Implementation and Enforcement of the Accessibility for Ontarians with Disabilities Act – Major Recommendations in the Moran Report that We Do Not Support

Part 1 of the AODA Alliance’s Detailed Analysis of the Final Report of the Mayo Moran Independent Review of the Implementation and Enforcement of the Accessibility for Ontarians with Disabilities Act — Major Findings and Recommendations in the Moran Report that We Support

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario April 29, 2015 Part 1: Major Findings and Recommendations in the Moran Report that We Support OVERVIEW AND SUMMARY In September, 2013, the Ontario Government appointed Professor Mayo Moran to conduct an Independent Review of its implementation … Continue reading Part 1 of the AODA Alliance’s Detailed Analysis of the Final Report of the Mayo Moran Independent Review of the Implementation and Enforcement of the Accessibility for Ontarians with Disabilities Act — Major Findings and Recommendations in the Moran Report that We Support

Amazing Media Coverage of More Toronto Restaurants Refusing Blind Customers with Guide Dogs Shows Toronto Is Not Ready to Host 2015 Pan/ParaPan American Games – Wynne Government Still Won’t Strengthen, Not Weaken, Enforcement of Disabilities Act Even Though 2015 Toronto Games Are Fast Approaching

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario March 27, 2015 Summary Over the past two weeks, Global TV’s Toronto evening news has run an amazing series of seven reports by reporter Christina Stevens, on the subject of disability accessibility. Below, we set out the … Continue reading Amazing Media Coverage of More Toronto Restaurants Refusing Blind Customers with Guide Dogs Shows Toronto Is Not Ready to Host 2015 Pan/ParaPan American Games – Wynne Government Still Won’t Strengthen, Not Weaken, Enforcement of Disabilities Act Even Though 2015 Toronto Games Are Fast Approaching

Call the New Ontario Government Toll-Free Line to Report AODA Violations – We Campaigned Over Two Years to Win This Toll-Free Number!

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario March 23, 2015 Summary The Ontario Government only has 9 years, 10 months and 8 days left to lead Ontario to become fully accessible to 1.8 million Ontarians with disabilities by 2025, as the Accessibility for Ontarians … Continue reading Call the New Ontario Government Toll-Free Line to Report AODA Violations – We Campaigned Over Two Years to Win This Toll-Free Number!

Final Report of Mayo Moran’s Independent Review of the Accessibility for Ontarians with Disabilities Act Just Made Public – Report Reveals Serious Problems – Ontarians with Disabilities See Too Little Progress on Accessibility, While Business and Municipalities Find Accessibility Regulations Too Vague — and — Wynne Government Announces It Will Develop an Accessibility Regulation to Tackle Disability Barriers in Health Care Services, but Says Nothing about Doing So to Address Barriers in Education or Residential Housing

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario February 13, 2015 Summary Here is major news on the accessibility front in Ontario. The Wynne Government today made public the final report of the Independent Review of the Government’s implementation and enforcement of the Accessibility for … Continue reading Final Report of Mayo Moran’s Independent Review of the Accessibility for Ontarians with Disabilities Act Just Made Public – Report Reveals Serious Problems – Ontarians with Disabilities See Too Little Progress on Accessibility, While Business and Municipalities Find Accessibility Regulations Too Vague — and — Wynne Government Announces It Will Develop an Accessibility Regulation to Tackle Disability Barriers in Health Care Services, but Says Nothing about Doing So to Address Barriers in Education or Residential Housing

The Accessibility Standards Advisory Council Submits Weak, Ineffective and Counter-productive Final Recommendations to the Ontario Government for Proposed Revisions to the Customer Service Accessibility Standard – The AODA Alliance Calls on the Government to Keep Its Promise Not to Weaken any Existing Accessibility Protections

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario November 12, 2014 Summary We regret to have to report to you about yet another major lost opportunity on the accessibility front in Ontario. This is especially troubling as Ontario continues to rudderlessly languish behind schedule for … Continue reading The Accessibility Standards Advisory Council Submits Weak, Ineffective and Counter-productive Final Recommendations to the Ontario Government for Proposed Revisions to the Customer Service Accessibility Standard – The AODA Alliance Calls on the Government to Keep Its Promise Not to Weaken any Existing Accessibility Protections

AODA Alliance Writes New Minister Responsible for Implementing and Enforcing the Accessibility for Ontarians with Disabilities Act to Urge Priorities for Prompt Action

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario August 14, 2014 Summary On August 14, 2014, the Accessibility for Ontarians with Disabilities Act Alliance wrote Mr. Brad Duguid, the new Ontario Minister for Economic Development, Employment and Infrastructure. He is the new Ontario cabinet minister … Continue reading AODA Alliance Writes New Minister Responsible for Implementing and Enforcing the Accessibility for Ontarians with Disabilities Act to Urge Priorities for Prompt Action

Kicking Off the Next Phase in Our Accessibility Advocacy Efforts — What Premier Wynne Promised — What Opportunities Await us — What We Achieved in the 2014 Election Campaign — and — What’s Next!

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario June 13, 2014 Summary We congratulate Premier Kathleen Wynne and the Liberal Party on winning a majority government in the June 12, 2014 Ontario general election. We congratulate all candidates from all parties who won a seat … Continue reading Kicking Off the Next Phase in Our Accessibility Advocacy Efforts — What Premier Wynne Promised — What Opportunities Await us — What We Achieved in the 2014 Election Campaign — and — What’s Next!

May 14, 2014 letter from Liberal Party Leader Premier Kathleen Wynne on her party’s 2014 disability accessibility election pledges

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario Dear Mr. Lepofsky: Thank you for your letter and questionnaire regarding the Ontario Liberal’s plans for disability accessibility. I would also like to thank your organization for working with us over the years on this important issue. … Continue reading May 14, 2014 letter from Liberal Party Leader Premier Kathleen Wynne on her party’s 2014 disability accessibility election pledges

Please Email the Ontario Government to Say If You Endorse Our Final Brief on the Initial Proposed Revisions to the 2007 Customer Service Accessibility Standard – At Our Request the Government Extended the Deadline to May 22, 2014 to Send Feedback

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario April 8, 2014 Summary We have sent the Ontario Government our finalized April 4, 2014 brief on the initial proposal for revisions to the 2007 Customer Service Accessibility Standard. We strongly encourage you to let the Government … Continue reading Please Email the Ontario Government to Say If You Endorse Our Final Brief on the Initial Proposed Revisions to the 2007 Customer Service Accessibility Standard – At Our Request the Government Extended the Deadline to May 22, 2014 to Send Feedback

Please Give Us Feedback on Our Draft Brief on Proposed Revisions to the 2007 customer Service Accessibility Standard Enacted under the Accessibility for Ontarians with Disabilities Act

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario March 19, 2014 Summary Here is another important chance to have your say and to help us advocate on making Ontario truly accessible to persons with disabilities. We today make public a 50-page draft brief that we … Continue reading Please Give Us Feedback on Our Draft Brief on Proposed Revisions to the 2007 customer Service Accessibility Standard Enacted under the Accessibility for Ontarians with Disabilities Act

Ontario’s Accessibility Standards Advisory Council Announces Public Consultations on Its Initial Proposal for Revisions to the 2007 Customer Service Accessibility Standard – But Refuses Our Requests to Make This Consultation More Open, Inclusive and Effective

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario March 14, 2014 Summary 1. Up to April 16, 2014, Give Your Feedback on the Accessibility Standards Advisory Council’s Initial Proposal for Revisions to the 2007 Customer Service Accessibility Standard On Monday, March 3, 2014, the Ontario … Continue reading Ontario’s Accessibility Standards Advisory Council Announces Public Consultations on Its Initial Proposal for Revisions to the 2007 Customer Service Accessibility Standard – But Refuses Our Requests to Make This Consultation More Open, Inclusive and Effective

Ontario Government Sat on A Detailed Plan for Enforcing the Accessibility for Ontarians with Disabilities Act since at Least May 2012, According to a Front Page Story in the Toronto Star that Quotes the AODA Alliance

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org United for a Barrier-Free Ontario February 20, 2014 Summary The Toronto Star today reported on its front page that we revealed that the Ontario Government has since at least May 2012 been sitting on a detailed plan, prepared by public servants, for … Continue reading Ontario Government Sat on A Detailed Plan for Enforcing the Accessibility for Ontarians with Disabilities Act since at Least May 2012, According to a Front Page Story in the Toronto Star that Quotes the AODA Alliance

Elections Ontario Belatedly Replies to our December 7, 2012 Letter but Again Leaves Key Questions about Accessible Telephone and Internet Voting Unanswered

If you don’t now receive our updates directly from us, sign up for AODA Alliance e-mail updates by writing to our new email address: aodafeedback@gmail.comFollow us on Twitter and get others to do so as well! Twitter.com/aodaalliance Learn more at: www.www.aodaalliance.org UNITED FOR A BARRIER-FREE ONTARIO June 6, 2013 SUMMARY There will be by-elections coming … Continue reading Elections Ontario Belatedly Replies to our December 7, 2012 Letter but Again Leaves Key Questions about Accessible Telephone and Internet Voting Unanswered

Minister Hoskins’ First Major Speech on Disability Accessibility in the Ontario Legislature and Responses in Question Period – Some News is Encouraging and Some is Not

If you don’t now receive our updates directly from us, sign up for AODA Alliance e-mail updates by writing to our new email address: aodafeedback@gmail.comFollow us on Twitter and get others to do so as well! Twitter.com/aodaalliance Learn more at: www.www.aodaalliance.org UNITED FOR A BARRIER-FREE ONTARIO May 29, 2013 SUMMARY Current issues surrounding the implementation … Continue reading Minister Hoskins’ First Major Speech on Disability Accessibility in the Ontario Legislature and Responses in Question Period – Some News is Encouraging and Some is Not

More Media Coverage Of Barriers To Accessible Customer Service For People With Disabilities Around Ontario — It’s Time for Effective Action by the Ontario Government

If you don’t now receive our updates directly from us, sign up for AODA Alliance e-mail updates by writing to our new email address: aodafeedback@gmail.comFollow us on Twitter and get others to do so as well! Twitter.com/aodaalliance Learn more at: www.www.aodaalliance.org UNITED FOR A BARRIER-FREE ONTARIO May 8, 2013 SUMMARY It is the day before … Continue reading More Media Coverage Of Barriers To Accessible Customer Service For People With Disabilities Around Ontario — It’s Time for Effective Action by the Ontario Government

Windsor Star Reports Raise More Concerns about the Need for Effective Enforcement of Accessible Customer Service for Ontarians with Disabilities – and – Reminder to Attend May 9, 2013 Toronto Transit Commission Public Forum on Accessible Transit

If you don’t now receive our updates directly from us, sign up for AODA Alliance e-mail updates by writing to our new email address: aodafeedback@gmail.comFollow us on Twitter and get others to do so as well! Twitter.com/aodaalliance Learn more at: www.www.aodaalliance.org UNITED FOR A BARRIER-FREE ONTARIO May 6, 2013 SUMMARY Here is the latest news … Continue reading Windsor Star Reports Raise More Concerns about the Need for Effective Enforcement of Accessible Customer Service for Ontarians with Disabilities – and – Reminder to Attend May 9, 2013 Toronto Transit Commission Public Forum on Accessible Transit

AODA ALLIANCE PRESSES MCGUINTY GOVERNMENT FOR SPECIFICS ON HOW IT PLANS TO KEEP ITS OFT-REPEATED ELECTION PLEDGE TO EFFECTIVELY ENFORCE THE ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT

If you don’t now receive our updates directly from us, sign up for AODA Alliance e-mail updates by writing to our new email address: aodafeedback@gmail.comFollow us on Twitter and get others to do so as well! Twitter.com/aodaalliance Learn more at: www.www.aodaalliance.org UNITED FOR A BARRIER-FREE ONTARIO January 24, 2013 SUMMARY On January 22, 2013, the … Continue reading AODA ALLIANCE PRESSES MCGUINTY GOVERNMENT FOR SPECIFICS ON HOW IT PLANS TO KEEP ITS OFT-REPEATED ELECTION PLEDGE TO EFFECTIVELY ENFORCE THE ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT

MCGUINTY GOVERNMENT TAKES STEPS TO STREAMLINE PROCESS FOR DEVELOPING NEW ACCESSIBILITY STANDARDS UNDER THE AODA – – BUT WILL THIS COUNCIL HAVE NEW ACCESSIBILITY STANDARDS TO DEVELOP?

If you don’t now receive our updates directly from us, sign up for AODA Alliance e-mail updates by writing to our new email address: aodafeedback@gmail.comFollow us on Twitter and get others to do so as well! Twitter.com/aodaalliance Learn more at: www.www.aodaalliance.org UNITED FOR A BARRIER-FREE ONTARIO November 5, 2012 SUMMARY 1. THE NEWS As a … Continue reading MCGUINTY GOVERNMENT TAKES STEPS TO STREAMLINE PROCESS FOR DEVELOPING NEW ACCESSIBILITY STANDARDS UNDER THE AODA – – BUT WILL THIS COUNCIL HAVE NEW ACCESSIBILITY STANDARDS TO DEVELOP?

WHAT IS THE LATEST WORD ON PROGRESS THAT THE ONTARIO GOVERNMENT HAS MADE TOWARDS IMPLEMENTING THE AODA, ACROSS THE BOARD AND IN THE AREA OF INFORMATION TECHNOLOGY?

If you don’t now receive our updates directly from us, sign up for AODA Alliance e-mail updates by writing to our new email address: aodafeedback@gmail.comFollow us on Twitter and get others to do so as well! Twitter.com/aodaalliance Learn more at: www.www.aodaalliance.org UNITED FOR A BARRIER-FREE ONTARIO June 29, 2012 SUMMARY What progress has the Ontario … Continue reading WHAT IS THE LATEST WORD ON PROGRESS THAT THE ONTARIO GOVERNMENT HAS MADE TOWARDS IMPLEMENTING THE AODA, ACROSS THE BOARD AND IN THE AREA OF INFORMATION TECHNOLOGY?

ONTARIO BUSINESSES MUST NOW COMPLY WITH ONTARIO’S CUSTOMER SERVICE ACCESSIBILITY STANDARD –BUT ONE PART OF IT CREATES BARRIERS AND SHOULD BE DISREGARDED

If you don’t now receive our updates directly from us, sign up for AODA Alliance e-mail updates by writing to our new email address: aodafeedback@gmail.comFollow us on Twitter and get others to do so as well! Twitter.com/aodaalliance Learn more at: www.www.aodaalliance.org UNITED FOR A BARRIER-FREE ONTARIO January 6, 2012 SUMMARY Ontario’s Customer Service Accessibility Standard now … Continue reading ONTARIO BUSINESSES MUST NOW COMPLY WITH ONTARIO’S CUSTOMER SERVICE ACCESSIBILITY STANDARD –BUT ONE PART OF IT CREATES BARRIERS AND SHOULD BE DISREGARDED

Hamilton spectator articles show why it is so important to give the McGuinty government feedback now on its proposed accessibility regulation before the deadline tomorrow

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org March 17, 2011 SUMMARY A series of articles in the Hamilton Spectator this month show that it is very important for as many individuals and organizations to urge the McGuinty Government to strengthen its proposed Integrated Accessibility Regulation. The McGuinty Government has … Continue reading Hamilton spectator articles show why it is so important to give the McGuinty government feedback now on its proposed accessibility regulation before the deadline tomorrow

AODA Alliance Submits its Brief to the Ontario Government on the Final Proposed Information and Communication Standard

Sign Up for AODA Alliance Updates by writing: aodafeedback@gmail.com Learn more at: www.www.aodaalliance.org June 22, 2010 SUMMARY The AODA Alliance has finalized and submitted its brief on the final proposed Information and Communication Accessibility Standard. The brief is long and quite detailed. This brief is quite similar to the draft brief that we circulated for … Continue reading AODA Alliance Submits its Brief to the Ontario Government on the Final Proposed Information and Communication Standard

Is The Ontario Government on Schedule to Making Ontario Fully Accessible for People with Disabilities by 2025?

October 1, 2008 SUMMARY On September 4, 2008, a delegation from the AODA Alliance met with senior Ontario Government officials at the Accessibility Directorate of Ontario. They are responsible for implementing the Accessibility for Ontarians with Disabilities Act. (AODA) We sought an update on what steps the Ontario Government is taking to implement the AODA, … Continue reading Is The Ontario Government on Schedule to Making Ontario Fully Accessible for People with Disabilities by 2025?

McGuinty Government’s New Customer Service Accessibility Standard is Weak and Ineffective

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT ALLIANCE UPDATE THE FIRST AND ONLY ACCESSIBILITY STANDARD ENACTED UNDER THE AODA IS A MAJOR LET-DOWN – CUSTOMER SERVICE ACCESSIBILITY STANDARD IS WEAK AND INEFFECTIVE September 12, 2007 SUMMARY The Ontario Government recently announced that it enacted the first and only standard under the Accessibility for Ontarians with Disabilities … Continue reading McGuinty Government’s New Customer Service Accessibility Standard is Weak and Ineffective