Third Report in CBC Series on Ontario’s Inaccessibility Crisis Reports How Cities Are Unjustifiably Falling Behind on Becoming Disability-Accessible

Accessibility for Ontarians with Disabilities Act Alliance Update

United for a Barrier-Free Ontario for All People with Disabilities

Website: www.aodaalliance.org

Email: aodafeedback@gmail.com

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Third Report in CBC Series on Ontario’s Inaccessibility Crisis Reports How Cities Are Unjustifiably Falling Behind on Becoming Disability-Accessible

January 5, 2024

SUMMARY

Today, CBC published the third report in its four-part series on Ontario’s inaccessibility crisis facing 2.9 million Ontarians with disabilities. You can read it below. It focuses on how far behind Ontario’s cities, like Toronto, are falling behind on becoming accessible to people with disabilities.

May we offer you two reflections on this otherwise good report.

First, the report’s headline and content suggest that advocates call for more funding from the Ontario Government to finance progress on accessibility. It would be incorrect to attribute this to disability advocates. For our part, the AODA Alliance does not believe that this is a justification for failures at the municipal level. The AODA Alliance has never contended that the lack of more municipal progress is due to a lack of more provincial funding.

Ontario’s municipalities like Toronto have created too many new barriers, using public money, since the Accessibility for Ontarians with Disabilities Act was enacted in 2005. They could have saved money by not creating those new barriers. See, for example, the dangerous new bike path that Toronto built on a midtown sidewalk, endangering pedestrians with disabilities such as blind people as depicted in the widely-viewed captioned AODA Alliance video.

As well, the duty of each municipality to remove existing disability barriers, and to never crate new barriers, was not created by the AODA when it was enacted in 2005. It was created by Section 15 of the Canadian Charter of Rights and Freedoms and by the Ontario Human Rights Code, over four decades ago, in 1982. Those important laws required municipalities to remove and prevent such barriers, except where it is impossible to do so without undue hardship. In over 40 years, municipalities could have done so without undue hardship, and without crying “poor” now. Where did the money go that those municipalities were required to spend on accessibility since 1982?

As well, the “advocates” to which this article points as calling for more funding from the provincial government are not grassroots disability community advocates. One person quoted is the recently-elected Toronto City Council member who is the newest Chair of the Toronto Transit Commission. That is the same TTC that, years before, spent fully $450,000 on lawyers to oppose David Lepofsky’s human rights cases, where he successfully forced TTC to consistently make audible announcements of all subway and bus stops. That City Council member also chairs Toronto’s Accessibility Advisory Committee.

Of course, if the Ontario Government wants to give municipalities more funding for accessibility projects, we would not oppose that. However, municipalities and others cannot keep passing the buck this way for their accessibility failures.

Second, the Ford Government’s response, quoted in this story, is a gross exaggeration. The article includes:

Asked about municipal requests for more support, Wallace Pidgeon, spokesperson for the Ministry of Seniors and Accessibility said works with all levels of government to “meet, achieve or exceed the AODA,” saying each city is mandated to have an accessibility plan.

Project by project, community by community, every dollar the government is investing in infrastructure, programs and services has a focus of making our communities accessible to people of all abilities,” Pidgeon wrote in an emailed statement.

Pidgeon points to recent investments in Toronto transit as an example, such as new streetcars that are AODA compliant, saying they’re examples of “the kinds of investments that will continue.”

It is simply incorrect for the Ford Government to claim that:

“Project by project, community by community, every dollar the government is investing in infrastructure, programs and services has a focus of making our communities accessible to people of all abilities”

The Ford Government does not require every infrastructure program or other expenditure to which it here refers to meet full accessibility requirements. We have been pressing the Ontario Government to do this since at least 2009.

Where the Government here says it works with municipalities to “meet, achieve or exceed the AODA,” the AODA standards on the books are themselves woefully inadequate. The Government’s duty is to meet the higher accessibility requirements of the Ontario Human Rights Code and the Canadian Charter of Rights and Freedoms, to which the Government made no mention.

What might you do? We encourage you to read the first CBC Report in this excellent series published on January 2, 2024, and the second CBC report, published on January 4, 2024. You can also contact your MPP. Tell them you want action on accessibility now! Moreover, tell your local media to cover this issue.

We always invite your feedback. Write us at aodafeedback@gmail.com

MORE DETAILS

CBC News January 5, 2024

Originally posted at https://www.cbc.ca/news/canada/toronto/toronto-ontario-cities-aoda-1.7054848

Ontario cities need help — and cash — to meet 2025 accessibility deadline, advocates say | CBC

Province says it’s working with all governments, investing in accessible services and infrastructure

Vanessa Balintec CBC News

The gates to enter a subway station, including a wheel-chair accessible gate.

The city of Toronto, along with other Ontario cities, needs more cash to help reach its accessibility goals faster, advocates say. (Katherine Holland/CBC)

CBC Toronto is breaking down accessibility in Ontario in four stories: the progress made so far, how legislation is enforced, if the province can reach its 2025 goal and what accessibility looks like in cities, zooming in on Toronto.

As a hard of hearing person, Kellina Powell says she can rarely make out the announcements on the GO train, often leaving her in the dark about what’s happening on her commute from downtown Toronto to her home in Scarborough.

With few visible aids inside the train to know which stop she’s at, she needs an unobstructed view of a window — or better yet, a seat next to one.

Since neither is guaranteed, Powell says she’s often forced to rely on the kindness of others to navigate her commute.

“Especially as a disabled person, sometimes we don’t want to rely on someone to come with us,” the 26-year-old said.

The Accessibility for Ontarians with Disabilities Act aims to make the province fully accessible by 2025. Ahead of the deadline, CBC’s Vanessa Balintec speaks to one disability advocate about existing barriers on Toronto transit for people who are hard of hearing.

With all of Ontario mandated to be accessible by 2025, advocates say cities need both funding and clearer targets to meet that goal. And while Toronto, home to an estimated 900,000 people with disabilities, has perhaps more resources than other municipalities, advocates warn successive governments haven’t provided enough support for the city to comply with the five broad regulated under the Accessibility for Ontarians With Disabilities Act (AODA): transportation, the design of public spaces, customer service, information and communications and employment.

In a statement to CBC Toronto, Metrolinx says it has visual electronic displays of available route stops on their buses and trains for customers like Powell. But Powell says it doesn’t matter much if she can’t find them.

Whether it’s on transit, ordering food at a restaurant or attending public events, she says such experiences are the norm. At this rate, she feels it’ll be years before Ontario hits its goal.

“It’s really sad and frustrating that we are still fighting after 2025.”

Where does Toronto stand?

Jamaal Myers, the chair of the city’s TTC board and accessibility advisory committee, says Toronto is “making a lot of strides” when it comes to accessibility, but there’s still more to be done.

In September, the TTC acknowledged 13 out of its 70 subway stations won’t meet the standards outlined in the AODA by 2025 — something advocates have slammed.

“When you’re dealing with an organization like the TTC that’s been built up over 100 years, it’s just going to take time,” said Myers, who called on the province for more help implementing the AODA. He pointed to the city’s Wheel Trans service, which has been in need of additional funding for years.

“I think more funding has to be made available to municipalities,” said Myers. “Even in Toronto, you know, we’re struggling to provide.”

Still, Myers is optimistic. The city’s latest report on its accessibility progress listed 56 out of 63 of its accessibility goals as complete as of the end of 2022.

“That culture of ableism? I’m not going to deny that it’s still there,” said Myers. “But we’re moving in the right direction.”

Outside of transportation, removing barriers in the built environment remains one of the most challenging parts of enforcing the AODA. The fourth legislated reviewer of the act said in his December report that it’s the most costly for organizations to do right, leading to “reason not to advance accessibility in general.”

According to one architectural expert, that’s because it’s hard to retrofit older buildings, there aren’t enough checks and balances to ensure new spaces are accessible and there’s little awareness of why accessible design is needed to begin with.

Roman Romanov, who specializes in accessible design education and consultancy work, says that’s especially the case in Toronto, which he says is held back by its heritage protections.

“There’s the potential there, but there’s also so much red tape that people have to go through,” said Romanov, who is partially blind and teaches at OCAD University.

A shortage of homes to meet growing demand and rising prices to buy or rent are among the main issues facing Canadians looking for homes. For people with disabilities, these issues are exacerbated by financial supports that experts call inadequate and a dearth of accessible housing.

Beyond Toronto, many of Ontario’s public spaces have inaccessible features, Romanov said, such as hard-to-open door handles, narrow hallways and tiny washrooms.

“Architects and developers are not really being held accountable to whatever it is that they’re asked to comply with,” said Romanov.

Other cities in need of even more support

Cities know there’s a patchwork of accessibility across the province and that more needs to be done. But they work with the resources they’re given, says Stephen O’Brien, president of the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO), and often it’s not enough.

He says that’s why progress isn’t the same across Ontario and why it’s more difficult in smaller, rural cities.

“Our members in those small communities are wearing many, many hats,” said O’Brien, who is also the general manager of the City of Guelph. That means city staff are contending with competing priorities, making it harder to to deliver accessible services.

“There is that need for … more demonstrable leadership from the province to move this file forward.”

He agrees with Myers that municipalities need more resources and funding, adding the province needs to make the AODA easier to understand, clarify who’s in charge of enforcement and outline clearer objectives, for the benefit of all residents.

“It’s good to make services accessible for all members of the community, regardless of ability,” said O’Brien.

People with disabilities deserve more: advocate

Pidgeon points to recent investments in Toronto transit as an example, such as new streetcars that are AODA compliant, saying they’re examples of “the kinds of investments that will continue.”

But not everyone is convinced.

WATCH | What has to be done to help Ontario become accessible: disability advocate

Life-long disability advocate on Ontario’s path to accessibility

7 days ago

The Accessibility for Ontarians with Disabilities Act aims to make the province fully accessible by 2025. Ahead of the deadline, CBC’s Vanessa Balintec speaks to Tracy Odell, former president of the advocacy group Citizens With Disabilities Ontario, on her experiences as a wheelchair user and life-long advocate for accessibility for all.

Tracy Odell, former president of advocacy group Citizens With Disabilities Ontario, has lived in Toronto since she was a child. Her parents moved her from Ottawa in search of programs and services to help her live as independently as possible with spinal muscular atrophy.

But even now, Odell says she still spends most of her time at home. That’s partly because there’s no way of knowing if a place will be fully accessible until she gets there, she said.

Ontario, she says, is “a long way from being totally accessible,” and with the population aging and the number of people with disabilities in Canada expected to increase, she’s worried about the future.

“I do despair that we’re going to be going backwards in terms of accessibility,” she said.

Blind advocates say a bike lane design on this Toronto street spells danger

ABOUT THE AUTHOR

Vanessa Balintec is a reporter for CBC Toronto who likes writing stories about labour, equity and community. She previously worked for stations in New Brunswick and Kitchener-Waterloo. You can reach her at vanessa.balintec@cbc.ca and on Twitter at @vanessabalintec.