ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT ALLIANCE UPDATE
IS YOUR POLLING STATION AT TODAY'S FEDERAL ELECTION ACCESSIBLE Ė IF NOT, MAKE SURE ELECTIONS ONTARIO DOESN'T USE THE SAME SITE FOR VOTING IN THE OCTOBER 2011 ONTARIO ELECTION
May 2, 2011
Today's federal election is an important time to think about the accessibility of this October's upcoming Ontario general election. When you go to vote in the federal election today, check if your polling station has any barriers to accessibility for voters with disabilities. If it does, then make sure Elections Ontario doesn't use the same location for this fall's Ontario general election.
The same polling locations are often used in both federal and provincial elections. Elections Canada, like Elections Ontario, has not always Chosen fully accessible places for polling stations. Last year, the Canadian Human Rights Tribunal held that Elections Canada violated the Canadian Human Rights Act when it used an inaccessible location for a federal polling station. For more on this, visit: http://www.aodaalliance.org/strong-effective-aoda/02122010b.asp
You have up to May 6, 2011 to give Elections Ontario feedback on whether it needs to relocate any of its proposed polling stations. To see where your polling station will be in the October Ontario general election, and to find out how to give Elections Ontario feedback on it, visit: http://bit.ly/ixXyvu
While thinking about the accessibility of elections to voters with disabilities, check out two informative articles on this topic, set out below:
* The Toronto Star's April 29, 2011 edition included an excellent column by Helen Henderson on the need for fully accessible elections. It credits the AODA Alliance with new Ontario elections legislation, requiring Elections Ontario to post proposed polling station locations 6 months before the next election, and to get input from persons with disabilities on whether those locations are fully accessible.
This article also shows how beneficial it would be to have internet and telephone voting in elections. The AODA Alliance has spearheaded the campaign to get internet and telephone voting in Ontario, a campaign we must continue to press. To learn what we have said about this in the past, and the resistance we have met, visit: http://www.aodaalliance.org/strong-effective-aoda/default.asp
* We set out below the transcript of the March 11, 2011 "Pod Rights" podcast by the Australian Human Rights Commission. It describes the virtues of internet and telephone voting, to be used in the Australian state of New South Wales.
When you read that transcript, you will wonder why Ontario is lagging so far behind New South Wales. Despite our efforts, the Ontario Government created legislative barriers last year to using these kinds of accessible voting options in Ontario provincial elections.
Making matters worse, Elections Ontario has flatly refused our request that it try internet and telephone voting in the October 2011 Ontario general election. It is studying these technologies on a more leisurely schedule, and may never recommend their adoption. For more background, you can also visit: http://www.aodaalliance.org/strong-effective-aoda/04082011.asp and http://www.aodaalliance.org/strong-effective-aoda/11222010.asp
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April 30, 2011
It's time to make polls fully accessible
Come Monday, it's a pretty safe bet we'll be tallying a few horror stories about barriers that prevent people with disabilities from exercising their right to vote.
It happens every election in every jurisdiction despite years of advocacy and laws that explicitly mandate accessibility. There's no doubt things have been slowly improving. Yet many attitudes and physical environments still work against inclusion.
Among other things, no one who is deaf can be sure they will be able to communicate their wishes, those who use wheelchairs still may find their way impeded, and people who are blind have no means of independently verifying that their vote has been assigned to the candidate of their choice.
And that's just at the ballot box.
Even if all polling stations were perfectly inclusive, election legislation doesn't govern campaigns.
"The last time I attended an all-candidates meeting ... participants who wished to ask a question were required to write it on a card and put it into a box, which posed another barrier for me," says John Rae, vice-president of the Alliance for Equality of Blind Canadians.
Those responsible for overseeing federal, provincial and municipal voting "all lack the budget to fund services that would allow for full participation of deaf Canadians in electoral activities," adds former MPP Gary Malkowski, special advisor to the president of the Canadian Hearing Society.
Maybe so. But some jurisdictions in last October's municipal elections did find a better way. Their forays into telephone and Internet voting won kudos from accessibility advocacy groups. They also saved money and increased voter turnout from previous years. Something to think about when sending feedback to Elections Canada and its provincial counterparts.
"Absolutely, it was a success," says Lorraine Brace,
municipal clerk and manager of legislative services for the Town of
Cobourg started testing telephone and Internet voting five
years ago after it passed a bylaw and signed an agreement with Halifax-based
Intelivote Systems, which has already worked successfully in
In 2003, the last time the town used the traditional voting system, total municipal election expenses were $81,627 and there was a 36 per cent turnout. In 2006, when Cobourg combined traditional voting with a phone and Internet system, election costs rose to $87,895 and voter turnout to 45 per cent.
But in 2010, when it switched totally to Internet and phone voting, costs dropped to $52,460 and turnout increased to 47 per cent, Brace reported to the mayor and council this month.
In addition to making the vote accessible to people with disabilities, Brace says it made life easier for everyone. "No coats, no boots, no parking, no weather or parking issues," she says.
Nobody had to get up an hour earlier so they could vote before going to work. Nobody had to squeeze their trip to the polling station in between picking up the kids and getting dinner on the table.
No doubt the citizens of Cobourg will remember that when they trudge to the polls Monday, and go through it all again in October to vote in the provincial election.
It's time for phone and Internet voting to make all of this
a thing of the past. Australia
and some parts of
Helen Henderson is a freelance writer and disability studies student at Ryerson University. Her column appears Saturdays.
TRANSCRIPT OF THE MARCH 11, 2011 PODCAST OF THE AUSTRALIAN HUMAN RIGHTS COMMISSION Ė POD RIGHTS
Graeme Innes: Hello and welcome to Pod Rights, a series of podcasts from the Australian Human Rights Commission. I am Graeme Innes, the Disability and Race Discrimination Commissioner.
An independent, verifiable, and secret ballot is one of the
foundation stands underpinning Australian democracy. But most Australians are
surprised when I point out to them that there are group of at least 300,000
Australians who until recently have not had an independent secret ballot. These
are people who are blind or have low vision or who, for other reasons, canít
complete a ballot paper. But during the last few years this has started to
change. As a blind person, I voted in secret at the last two federal elections.
In 2007, I cast my vote on a stand alone computer using speech output, but these
were only available in 29 polling places around the country. And in 2010 I gave
my selections anonymously over the phone to a person working in a call center.
This system was available in every electorate. But at the upcoming
Joining me today to discuss these new developments are Tim
Noonan and Judy Birkenhead. Tim focuses on making information and technology
accessible to people with disabilities and has worked in this area for over 20
years. He was the usability expert on electronic voting with the Australian
Electoral Commission in 2007 and has designed and developed many other voice
access systems. Judy Birkenhead has worked on elections for 20 years around
Tim Noonan: Thank you.
Judy Birkenhead: Thank you.
Graeme Innes: Now, firstly, Tim, why do we need these different voting processes? Whatís the problem with the old pencil and paper system that weíve all gone on well with for many, many years?
Tim Noonan: Well, certainly, for people who are blind or vision impaired or people without the physical disabilities, well, in fact, a whole range of disabilities, if you canít read the ballot paper yourself and have to use someone else to interpret it for you and if you canít mark the ballot paper yourself and need to instruct someone else to do that for you, then you cannot be certain that your hearing the ballot paper as it should be heard and that it is being marked as you require. Especially if youíre relying on a family member or a close friend to cast your vote, you may have not wished to let them know how you choose to vote, so you donít have secrecy either.
Graeme Innes: Okay, so pretty -- arguably a pretty strong reason to have these sorts of systems and itís more cases now that weíve got the technology of getting the support of politicians and officials to get them in place.
Tim Noonan: Absolutely. And with
being a part of the United Nations Persons with Disabilities -- and with
Graeme Innes: Absolutely, yeah. Now, youíve both been
involved with these processes for some years. So how is this system different to
other electronic voting processes that have occurred in
Tim Noonan: In 2007, as you mentioned, you could go to one of 29 polling places around the country and use the technology to cast your vote. So itís very hard to get to and very scarcely available. In 2010, you had to talk to a human and even though you didnít know them and they didnít know you, you didnít really have full independence. You had to rely on someone else and you had to get a pre-polling center. In the 2011 New South Wales State Election, you will have the opportunity, if youíre eligible for the I Vote system, to vote from home over the telephone or the internet in a similar way that personal voting works.
Graeme Innes: So if itís like personal voting, youíve got to do it before the day of the election. Is that right?
Tim Noonan: Yes, thatís very important and definitely correct.
Graeme Innes: Okay. Now, Judy, from the Electoral Commission perspective rather than so much from the technical perspective, how can then I be sure that my vote is recorded and that my vote remains secret? How do I know once Iíve pressed the buttons on the telephone that those things are gonna occur?
Judy Birkenhead: Right. Well, when you dial for I Vote, you give us a six digit pin and then we send you an eight digit I Vote number. You need both of those numbers to be able to log into the I Vote system. When you log in, itís your session and you can cast your vote from the privacy of your own home. When you submit your vote, it is then held on a database in encrypted format and it remains there until six p.m. on polling night. And on that night, all the votes are decrypted and theyíre printed out and then sent to the returning officers for those local areas and counted with the other ballot papers.
Graeme Innes: So itís kept in a computer in a central place.
Judy Birkenhead: Oh, yes, and we have excellent backup support. Itís actually spread over two data centers.
Tim Noonan: And thereís auditing as well that has ensured that itís a secure process.
Graeme Innes: Sure, sure, and no one actually even looks at those votes until theyíre printed out after the poll has closed.
Judy Birkenhead: Nobody can see the votes nor can they touch the database of votes until after that time.
Tim Noonan: And theyíre also anonymous so itís no -- thereís no way to link that printed vote with who did the vote.
Graeme Innes: Right. And I suppose that theyíre eventually linked so that you know who to send them to but that again happens after polling has been completed.
Judy Birkenhead: The votes, of course, are printed out in district order and theyíre set off to the district returning officer. As far as the roll goes, your name is marked on the roll and the roll is headed back to the Electoral Commission so that you donít get a non-voterís notice.
Graeme Innes: Okay, so itís just like a personal vote coming in from another electorate, isnít it?
Judy Birkenhead: Itís exactly like a personal vote. Itís just that you can do it secretly and privately.
Graeme Innes: Okay, well, thatís pretty reassuring. Tim, take us through how it works. And I know youíve actually got some demonstration audio to take us through that process. But how is it gonna work for me if I ring up to use this voting system?
Tim Noonan: Well, I should say, Graeme, there are two ways that you can use the I Vote service.
Graeme Innes: Okay.
Tim Noonan: One is the telephone and thatís what weíre going to hear in a moment and the other is over the internet, and you do need to, as Judy mentioned, you need to apply and be registered on I Vote in order to actually -- to vote. So itís like registering for, yeah, for personal vote, really. But, anyway, once youíre registered and youíve been sent to your I Vote number and you already have your pin, you can pick up the phone, call the number, which is very easy to remember. Itís 1300 02, for New South Wales, 2011. And follow the prompts and then you enter your details and then the audio that weíll hear in a second is an example of how you would go through some of the steps in order to cast your vote and you would then hear a receipt. Then, basically, your vote is submitted. Once youíre happy with it, you push a key to say please submit my votes, and then the job is complete.
Graeme Innes: Okay, letís have a listen to that audio.
With I Vote people in
Do you know anyone who could use I Vote in the New South Wales State Election?
I Vote is available if you have a disability, have
difficulties reading, and more than 20 kilometers from a polling place, or if
you will be outside
Welcome to I Vote.
Applying for I Vote. Youíll be asked to supply a pin when you apply for I Vote either by web or by speaking with a call center agent through to the 23rd of March. Youíll receive your I Vote number in the post, by SMS, or email. Your I Vote number along with your pin will allow you to use I Vote either by web or by phone.
To assign this candidate a preference, press 5.
To cast your vote you can use I Vote by web or phone between the dates of 14 and 25 March. Anyone can practice or try using I Vote right up to polling day.
It feels like a bit of a funny thing to say that itís cool
to be able to vote but it really is because for the first time in
Remember, to find out more or to apply, go to the I Vote website, www.ivote.nsw,gov.au or you can call the I Vote call center on 1300 02 2011 or, if youíre outside Australia, call +612 9034 8999.
[End of Audio]
Graeme Innes: All right, well, that makes it nice and clear as to how itís gonna operate. Judy, this process is different to those that weíve had before because itís available to people other than those who are blind or have low vision. In the previous elections the -- at the federal level, the category of people who can utilize the system has been quite narrow. So who are in this broader category and how will it work for other people apart from people who are blind or have low vision?
Judy Birkenhead: Certainly. Thereís a much larger group of people who can apply this time. People who are within the meaning of the Anti-Discrimination Act, unable to vote without assistance, or had difficulty to going to a polling place are able to apply for this, people who are living not within 12 kilometers of a polling place or people who will be outside of New South Wales on polling day.
Graeme Innes: Okay, so as well those people who canít use the ballot paper and that might not be a person whoís blind or has low vision. It might be someone who physically canít write or he canít read from a printed ballot paper.
Judy Birkenhead: Yes.
Graeme Innes: Does it include people who, for accessibility reasons because they might have my ability disabilities, canít get into the local polling booth?
Judy Birkenhead: Absolutely. Anyone who has difficulty getting to polling place or who cannot vote without assistance so, therefore, cannot have a secret vote, can use this system under that criteria.
Graeme Innes: So thatís a very broad category of people, isnít it, even before you start with those other categories that you talked about, the people who are more than 20 kilometers from a polling booth or who are interstate on the day.
Judy Birkenhead: Yes, thatís right, and itís terrific because now weíre not catering just for the blind but for anybody whoís not able to vote without assistance.
Graeme Innes: And will the process work the same way for all of those people as it does for people who are blind or have low vision?
Judy Birkenhead: Yes. Itís the same for all four criteria. So people need to apply for I Vote. And when they do apply, they give the pin and then we send them an I Vote number, but then they are able to either choose to vote by telephone or vote on the internet. Itís their choice, whoever suits them best. And they can use their own adaptive technologies at home or they can have their telephone online loudspeaker just like telephone banking to be able to complete their ballot in the comfort and the time that it takes them to do their secret vote.
Graeme Innes: Okay, well, youíve talked about people applying. So, Judy, how do I apply? I want to use this system. I might be going interstate or I have a disability or I live on a property a long way from the nearest polling booth. What are the methods that I can use to apply for this and when can I start to apply?
Judy Birkenhead: Well, applications are open now. You must be on the roll. Thatís the first criteria. The roll is expected to close on the 7th of March. You can go to www.ivote.nsw.gov.au and follow the prompts to the registration service which will allow you to find your name on the roll and then complete the application stating and declaring for one of those criteria, or you can telephone 1300 02 2011 and a call center operator will complete it for you. You make a declaration to the call center operator instead.
Graeme Innes: And thatís just declaring that, well, and Iíve already put in my applications or I understand the processes so just declaring my case that Iím a person whoís blind or has low vision but could be any of those criteria.
Judy Birkenhead: Yes, any of those four criteria, they make the declaration, give the pin, and give some information about being out to receive their I Vote number and then the application is complete.
Graeme Innes: So, well, in my case Iíve already received one email which confirms that Iíve put in the application. But soon or at some point sooner, I assume, Iíll get an email giving me my I Vote number.
Judy Birkenhead: Thatís correct, Graeme. Once we close the roll and we know the voters that we have, we will generate the I Vote numbers. And if youíve supplied an email address or a mobile phone number, weíll send it to you that way, or if youíre a person who is in the vision impaired or the disability category and you donít have either of those, we can even telephone you to tell your I Vote number.
Graeme Innes: Okay, and you send it out by mail as well.
Judy Birkenhead: We also send it out by mail to the enrolled address.
Graeme Innes: Which is reassuring because it means that someone canít ring up and say theyíre Graeme Innes and pitch my vote without me knowing.
Judy Birkenhead: No, absolutely. And, of course, even if they got the I Vote number, they donít know your pin. Thatís your secret.
Graeme Innes: Yeah, yeah. Now, finally, Tim, the idea of voting over a telephone is quite different to what many, many people have got used to over many years. How does that process work? I mean, I know weíve heard the audio, but when you think about the ballot paper like the big upper house ballot paper, how is -- how can it be intuitive enough so that I can do that without having the ballot paper in front of me?
Tim Noonan: Well, one of the things that Judy and I have both worked on early late last year was to develop a telephone voting standard. And the New South Wales I Vote System complies with that standard and in the process of developing that we worked very hard to create a way of having a logical representation of the ballot layout over the phone. So to move up and down between candidates, you press the 2 key to move up and 8 key to move down. If youíre in the legislative council ballot, thatís got different groups, then you use the 4 and 6 key to move across the ballot paper and the 2 and 8 keys to move up and down. Itís sounds complex, but once you experiment a bit, and you can practice vote as much as you want before the actual voting commences, you -- it is reasonably intuitive and in many ways, certainly for people who are blind and have low vision who are used to audio information like telephone banking or accessing an ATM with speech or whatever, itís quite intuitive.
The internet also allows you to -- if you have Jewels or Window-Eyes or NVIDIA or other programs like that, you can also cast your vote accessibly over the internet, though it is actually harder to express, to represent the ballot paper through a screen reader than it is over the telephone because it is so huge. And the lot isnít represented by screen readers of whatís up and whatís down and whatís left and whatís right. Over the telephone you know where you are in the ballot paper.
So it sounds complicated, but you can ring up and do a -- just try it out. Anyone can try out I Vote over the phone to see what itís like.
Graeme Innes: I wanted to come to that. So you dial the same number and you can practice.
Tim Noonan: Yes, exactly. So if you call 1300 02 2011, option 3 on that menu, even if youíre not eligible to use I Vote to vote, you can try out and see how it works.
Graeme Innes: Oh, okay. So if you were listening to this podcast and you had a parent or a friend with a disability who you knew was gonna utilize the system, you could ring up and have a bit of a practice with themselves so you could give them some support or advice before they cast their vote.
Tim Noonan: Exactly, and the same for the internet, Graeme.
Graeme Innes: Okay. Well, look, thanks, Judy and Tim. Iím excited about this I Vote developments and Iím sure that many others in New South Wales will be as well when March 26 comes up or, actually, just before March 26, isnít it, because you canít use them on election day. I wonder if this is just the start away from those -- trend away from those little cardboard voting booths which we all spend time in every couple of years, but having worked and representing the Electoral Commission youíre probably not in a good position to comment on that. But Iím sure that there are some fascinating examples in this system for other states and for the federal government to follow in the future. So thanks very much for explaining it all to us today.
And thanks to all of you for listening to Pod Rights. Remember that this podcast is for you. So if you have a suggestion of someone with whom I should talk or a comment on the podcast, please email me at firstname.lastname@example.org or find me and message me on Facebook or Twitter. Just look for Graeme Innes, G-R-A-E-M-E-I-N-N-E-S. And keep your podcatchers ready for the next pod rights in the series because human rights is for everyone, everywhere, every day. Iím Graeme Innes. Goodbye for now.